Privacy Policy

We appreciate your interest in our website. The protection of your privacy is very important to us. Below we inform you in detail about the handling of your data.

General
Your personal data (for example, address, name, address, e-mail address, telephone number) will only be processed by us in accordance with the provisions of German data protection law and the data protection law of the European Union (EU). The following regulations inform you not only about the processing purposes, legal bases, recipients, storage periods but also about your rights and those responsible for your data processing. This Privacy Policy applies only to our websites. If you are forwarded to other pages via links on our pages, please inform yourself there about the respective handling of your data.

Storage of access data in server log files
You can visit our websites without giving any personal information. We only store access data in so-called server log files, such as the name of the requested file, the date and time of the retrieval, the amount of data transferred and the requesting provider. These data are evaluated solely to ensure trouble-free operation of the site and to improve our offer and do not allow us to draw any conclusions about you.

SSL encryption
We use SSL encryption on our website. This is mainly used when dealing with confidential or personal contents of the user. For example, this SSL encryption is also used in the processing of payment transactions or inquiries made via our website. You can easily see the insert: In the browser line, the display changes from "http: //" to "https: //". The data encrypted via SSL can not be collected by third parties. You should always submit your confidential data only via SSL encryption.

Data collection and use for contract execution
We collect personal information if you voluntarily provide it to us as part of contacting us (for example, by contact form or e-mail) or by placing an order. Which data are collected, can be seen from the respective input forms. We use the information you provide to process your inquiries and in the event of a contractual relationship during its term and within the statutory retention requirements.

Legal basis
a) If you have given us an explicit consent to the processing of your data, Art. 6 para. 1a) GDPR is the legal basis for this processing.
b) If we process your data for the implementation of pre-contractual measures, Art. 6 (1b) GDPR is the legal basis.
c) In all other cases (especially when using a contact form), Art. 6 (1f) GDPR is the legal basis.

Data transfer for fulfillment of the contract
In individual areas, external service providers are also involved in fulfilling the contract. We pass on your data to the extent that this is necessary to fulfill the contractual obligations. In order to process payments, we pass on the necessary payment data to the credit institution commissioned with the payment and any payment service providers commissioned by us.
Responsible handling of personal data and their protection against third parties are particularly important to us in our daily work. In order to be able to process your concerns at any time in a service-oriented manner, it is necessary to save data, to compile statistics for quality surveys or to evaluate them for marketing purposes.
We commit ourselves to comply with the statutory provisions of data protection and to inform our responsible employees and service partners accordingly to the observance of data protection.
By clicking on the send button in the clinic contact form as well as in the order form, you agree that your data will be stored by us.

Data usage for telephone contact
Your phone numbers are stored for processing your inquiries, for appointments, inquiries or for regular information and contact regarding your concerns. You have the right to object to the telephone contact in writing unless the use of the telephone number
is essential for the performance of the cooperation.
Data usage when registering for the e-mail newsletter
If you subscribe to our newsletter, we will use the information required or separately provided by you to send you regular e-mail newsletters. The deregistration from the newsletter is possible at any time and can be done either by a message to the contact option described below or via a dedicated link in the newsletter.
Data usage for e-mail advertising without newsletter registration and your right of objection
If we receive your e-mail address in connection with a service or the sale of a product and you have not objected to this, we reserve the right to send you regular offers for similar services or products, such as those already received by e-mail. You may object to this use of your e-mail address at any time by posting a message to the contact option described below or through a dedicated link in the e-mail, without any costs other than delivery.

Use of data for postal advertising and your right to object
In addition, we reserve the right to summarize your first and last name, mailing address and - as far as we have received from you in the context of the contractual relationship - your title, academic degree, year of birth and occupation, branch or business name Save lists and use for your own promotional purposes, eg to send interesting offers and information about our services by letter. You can object to the storage and use of your data for these purposes at any time by sending a message to the contact option described below.

Our legitimate interest in processing is to communicate with you quickly and to respond to your requests cost-effectively
OPPOSITION RIGHT: You have the right to object to data processing on the basis of Art. 6 (1) (f) GDPR and not to direct mail for reasons that arise from your particular situation at any time in the future.
In the case of direct mail, however, you can object to the processing at any time without stating reasons.

Storage time
Your data will be deleted if it can be inferred from the circumstances that your request or the relevant facts have been finally clarified.
If, however, a contract is concluded, the data required under commercial and tax law will be retained by us for the statutory periods, ie regularly ten years (see § 257 HGB, § 147 AO).

Comments - Blogs
processing purpose
It is possible to write a comment. Your data (e.g., name / pseudonym, e-mail address, website) will then be processed solely for the purpose of publishing your comment.

Legal basis
The legal basis for this processing is Article 6 (1) (f) GDPR.

Legitimate interest
Our legitimate interest is the public exchange of user opinions on specific topics and products. The publication serves u.a. transparency and opinion. Your interest in data protection is maintained, as you can publish your comment under a pseudonym.

Storage time
A certain storage period is not provided. You can request the deletion of your comment at any time.

RIGHT TO OBJECT
You have the right to object to the processing of data on the basis of Art. 6 (1) (f) GDPR and not to direct mail for reasons that arise from your particular situation at any time.
In the case of direct mail, however, you can object to the processing at any time without giving reasons.

Use of cookies
In order to make the visit to our website attractive and to enable the use of certain functions, we use so-called cookies on various pages. These are small text files that are stored on your device. Some of the cookies we use are deleted after the end of the browser session, ie after closing your browser (so-called session cookies). Other cookies remain on your device and allow us to recognize your browser on your next visit (persistent cookies). You can set your browser so that you are informed about the setting of cookies and individually decide on their acceptance or exclude the acceptance of cookies for specific cases or in general. Failure to accept cookies may limit the functionality of our website

Legal basis
The legal basis for this processing is Article 6 (1) (f) GDPR.

Legitimate interest
Our legitimate interest is the functionality of our website. The user data collected through technically necessary cookies will not be used to create user profiles. This will protect your interest in privacy.

Storage time
The technically necessary cookies are usually deleted when the browser is closed. Permanently stored cookies have a different lifespan of a few minutes to several years.

RIGHT TO OBJECT
If you do not want to save these cookies, please deactivate the acceptance of these cookies in your internet browser. However, this can result in a functional restriction of our website. Permanently stored cookies can also be deleted at any time via your browser

Privacy Policy for the use of Google Analytics
This website uses functions of the web analytics service Google Analytics. Provider is Google Inc., 1600 Amphitheater Parkway Mountain View, CA 94043, USA.
Google Analytics uses so-called "cookies". These are text files that are stored on your computer and that allow an analysis of the use of the website by you. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there.

However, if IP anonymization is enabled on this site, Google will truncate your IP address beforehand within member states of the European Union or other parties to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be sent to a Google server in the US and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services related to website activity and internet usage to the website operator.

Legal basis
The legal basis for this processing is Article 6 (1) (f) GDPR.

Legitimate interest
Our legitimate interest is the statistical analysis of user behavior for optimization and marketing purposes. To protect your interest in privacy, this website uses Google Analytics with the extension "anonymizeIP ()", so that the IP addresses are processed only shortened, in order to exclude a direct Personenbeziehbarkeit.

categories of recipients
Google, partner company
Transmission to a third country
US-based Google LLC is certified to the US Privacy Shield, which ensures compliance with the level of data protection in the EU.

(6) storage duration
Unlimited

For more information on how to handle user data on Google Analytics, please refer to the Google Privacy Policy: https://support.google.com/analytics/answer/6004245?hl=en

Browser plugin
You can prevent the storage of cookies by a corresponding setting of your browser software; however, please note that if you do this, you may not be able to use all the features of this website to the fullest extent possible. In addition, you may prevent the collection by Google of the data generated by the cookie and related to your use of the website (including your IP address) as well as the processing of this data by Google by downloading the browser plug-in available under the following link and install: https://tools.google.com/dlpage/gaoptout?hl=en
Opposition to data collection
You can prevent the collection of your data by Google Analytics by clicking on the following link. An opt-out cookie is set that prevents the collection of your data on future visits to this website: disable Google Analytics

Google AdWords
Our website uses Google AdWords. This is an online advertising program of Google Inc. Conversion tracking is also used in this context. With the help of the program, Google AdWords sets a cookie on your PC as long as you visit our website via a Google ad. After 30 days the cookie loses its validity. The cookie has no personal traceability. If you use our website as a user and the cookie is still working, we and Google will recognize that you have clicked on a corresponding ad and have been redirected to our website. Each Google AdWords customer has a different cookie. In this way, cookies are not traceable via the websites of the advertisers. The data collected through conversion cookies can be used to generate conversion statistics for advertisers. As a customer, we hear the total number of users who responded to our ads and were redirected to the site. However, we do not receive personal information from you. If you disagree with the tracking process, you can disable the Google Conversion Tracking cookie through your browser. In this case please use the help function of the browser. For more information about Google's privacy policy, please visit http://www.google.com/policies/privacy/.

Use of Facebook, Google+, Twitter and Instagram plugins
On our website so-called social plugins ("plugins") of the social networks Facebook and Google+, the microblogging services Twitter and Instagram are used. These services are provided by the companies Facebook Inc., Google Inc., Twitter Inc. and Instagram LLC. offered ("provider").
Facebook is operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA ("Facebook").

The plugins can be recognized by the Facebook logo or the addition "Facebook Social Plugin". If you e.g. If you click on the "Like" button or leave a comment, the corresponding information will be transmitted directly from your browser to Facebook and stored there. Furthermore, Facebook makes your preferences public for your Facebook friends. If you are logged in to Facebook, Facebook can assign the call of our page directly to your Facebook account. Even if you are not logged in or do not have a Facebook account, your browser will send information (such as which website you have called, your IP address) that is stored by Facebook. For details on the handling of your personal data by Facebook and your rights in this regard, please refer to the privacy policy of Facebook.

An overview of Facebook's plugins and their looks can be found here: https://developers.facebook.com/docs/plugins/

Our website uses social plugins ("plugins") from the Google+ social network operated by Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA ("Google"). The plugins are e.g. recognizable by buttons with the sign "+1" on a white or colored background
If you visit a page of our website that contains such a plugin, your browser establishes a direct connection to Google's servers. The content of the plugin is transmitted by Google directly to your browser and integrated into the page. The integration gives Google the information that your browser has accessed the corresponding page of our website, even if you do not have a profile on Google+ or are currently logged in to Google+. This information (including your IP address) is transmitted from your browser directly to a Google server in the United States and stored there.
If you're logged in to Google+, Google can instantly associate your visit to our website with your Google+ profile. If you interact with the plugins, for example by pressing the "+1" button, the corresponding information is also transmitted directly to a Google server and stored there. The information will also be published on Google+ and displayed to your contacts on Google+.
The purpose and scope of the data collection and the further processing and use of the data by Google, as well as your rights in this regard and setting options for the protection of your privacy can be found in the privacy policy of Google.


Google+ is operated by Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA ("Google"). For an overview of Google's plugins and their look, visit: https://developers.google.com/+/web/

We use so-called "social plug-ins" from twitter.com, operated by Twitter Inc. 795 Folsom St., Suite 600, San Francisco, CA 94107, USA, with Twitter and the re-tweet features. The plugins are labeled with a Twitter logo such as marked the blue "Twitter bird". If you use the re-tweet features, the websites you visit will be disclosed to third parties and connected to your Twitter account. Details on the handling of your data by Twitter as well as your rights and options to protect your personal data can be found in the privacy policy of Twitter.

Twitter is powered by Twitter Inc., 1355 Market St, Suite 900, San Francisco, CA 94103. For an overview of the Twitter buttons and their look, visit: https://twitter.com/about/resources/buttons

Instagram is operated by Instagram LLC., 1601 Willow Road, Menlo Park, CA 94025, USA ("Instagram"). An overview of the Instagram buttons and their appearance can be found here: http://blog.instagram.com/post/36222022872/introducing-instagram-badges.
If you visit a page of our website that contains such a plugin, your browser connects directly to the servers of Facebook, Google, Twitter or Instagram. The content of the plugin is transmitted by the respective provider directly to your browser and integrated into the page. By integrating the plugins, the providers receive the information that your browser has accessed the corresponding page of our website, even if you do not have a profile or are currently not logged in. This information (including your IP address) is transmitted by your browser directly to a server of the respective provider in the USA and stored there. If you are logged in to one of the services, the providers can immediately allocate the visit to our website to your profile on Facebook, Google+, Twitter or Instagram. If you interact with the plugins, for example the "Like", "+1", "Tweet" or "Instagram" buttons, the corresponding information is also transmitted directly to a provider's server and saved there. The information will also be posted on the social network, on your Twitter. Published Instagram account and displayed there to your contacts.

The purpose and scope of the data collection and the further processing and use of the data by the providers as well as their rights in this regard and setting options for the protection of your privacy, please refer to the privacy policy of the provider.
Privacy Policy of Facebook: http://www.facebook.com/policy.php
Google Privacy Policy: http://www.google.com/intl/de/+/policy/+1button.html
Privacy Policy from Twitter: https://twitter.com/privacy
Privacy Policy from Instagram https://help.instagram.com/155833707900388/
If you do not want Google, Facebook, Twitter or Instagram to directly map the data collected via our website to your profile in the relevant service, you must log out of the relevant service before visiting our website. You can completely prevent the plugins from being loaded even with add-ons for your browser. With the script blocker "NoScript" (http://noscript.net/).

Use of Google Maps
We put u.U. on our side. the Google Maps component of Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043 USA, hereafter "Google." Each time Google Maps is called, Google sets a cookie to process user settings and data when viewing the page that has the Google Maps component integrated. This cookie is usually not deleted by closing the browser, but will expire after a certain amount of time unless it is manually deleted by you. If you disagree with the processing of your data, you may disable the "Google Maps" service and prevent the transmission of data to Google in this way. To do this, you must disable the Java Script feature in your browser. However, please note that in this case you will not be able to use "Google Maps" or only to a limited extent. Use of "Google Maps" and information obtained through "Google Maps" is subject to the Google Terms of Service http://www.google.com/intl/en/policies/terms/regional.html and the additional terms and conditions for "Google Maps "https://www.google.com/intl/de_de/help/terms_maps.html

Use of script libraries (Google Webfonts)
u.U. Cross-browser correctly and visually appealing, we use on this website script libraries and font libraries such. Google Webfonts (https://www.google.com/webfonts/). Google web fonts are transferred to the cache of your browser to prevent multiple loading. If the browser does not support Google Web fonts or prohibits access, content will be displayed in a standard font.
The call of script libraries or font libraries automatically triggers a connection to the operator of the library. It is theoretically possible - but currently also unclear whether and if so for what purposes - that operators of such libraries collect data.
The privacy policy of the library operator Google can be found here: https://www.google.com/policies/privacy/

Use of YouTube components with advanced privacy mode
On our website we put u.U. Components (videos) from the company YouTube, LLC 901 Cherry Ave., 94066 San Bruno, CA, a company of Google Inc., Amphitheater Parkway, Mountain View, CA 94043, USA. Here we use those available from YouTube If you visit a page that has an embedded video, you will be connected to the YouTube servers, and the content will be displayed on the web page by notifying your browser. According to information provided by YouTube, in "- enhanced privacy mode -" only data is transmitted to the YouTube server, in particular which of our web pages you have visited when watching the video. If you are logged in to YouTube at the same time, this information will be associated with your Membership Account on YouTube. You can prevent this by logging out of your member account before visiting our website. Additional information about YouTube's privacy policy is provided by Google at the following link: https: //www.google.com/intl/en/policies/privacy/

Newsletter

processing purpose
When subscribing to the newsletter, your e-mail address will be used for advertising purposes, ie. in the context of the newsletter we inform you in particular about products and services from our assortment. For statistical purposes we can evaluate which links are clicked in the newsletter. It is not clear for us which specific person has clicked. You have expressly granted the following consent separately or in the course of the ordering or contact process: Please inform me regularly by email about current promotions and news. (The consent can be revoked at any time)

Legal basis
The legal basis for this processing is Article 6 (1) (a) GDPR.

storage time
Your e-mail address will only be saved for newsletter delivery for the duration of the requested registration.
Withdrawal
You can revoke your consent at any time with effect for the future. If you no longer wish to receive the newsletter, you can unsubscribe as follows: unsubscribe link in the newsletter and unsubscribe link on website

Right to information, revocation and contact options

If you process personal data, you are i.S.d. DSGVO and you have the following rights to us:

1. Right to information
You may request confirmation from us as to whether personal information concerning you is processed by us.
If such processing is available, you can request information from us via the following information:
(1) the purposes for which the personal data are processed;
(2) the categories of personal data being processed;
(3) the recipients or categories of recipients to whom the personal data relating to you have been disclosed or are still being disclosed;
(4) the planned duration of the storage of your personal data or, if specific information is not available, criteria for determining the retention period;
(5) the existence of a right to rectification or deletion of personal data concerning you, a right to restriction of our processing or a right to object to such processing;
(6) the existence of a right of appeal to a supervisory authority;
(7) all available information on the source of the data if the personal data is not collected from the data subject;
(8) the existence of automated decision-making including profiling under Article 22 (1) and (4) GDPR and, at least in these cases, meaningful information about the logic involved, and the scope and intended impact of such processing on the data subject.
You have the right to request information about whether the personal data relating to you are transferred to a third country or to an international organization. In this connection, you can request the appropriate guarantees in accordance with. Art. 46 GDPR in connection with the transfer

2. Right to rectification
You have a right to rectification and / or completion to us if the personal data you process is incorrect or incomplete. We have to make the correction immediately.

3. Right to restriction of processing
You may request the restriction of the processing of your personal data under the following conditions:
(1) if you contest the accuracy of your personal information for a period of time that enables us to verify the accuracy of your personal information;
(2) if the processing is unlawful and you refuse the deletion of the personal data and instead demand the restriction of the use of the personal data;
(3) if we no longer need personal information for the purposes of processing, but you need it for the purposes of asserting, exercising or defending legal claims; or
(4) if you object to the processing pursuant to Art. 21 (1) GDPR and it is not yet certain whether the legitimate reasons for which we are entitled outweigh your reasons
If the processing of personal data concerning you has been restricted, these data may only be used with your consent or to assert, exercise or defend legal claims or to protect the rights of another natural or legal person or for reasons of important public interest Union or a Member State.
If the restriction on processing has been restricted in accordance with the above conditions, you will be informed by us before the restriction is lifted.

4. Right to cancellation
a) Obligation to delete
You may require us to delete your personal information without delay and we are required to delete that information immediately, if any of the following is true:
(1) Personal data concerning you are no longer necessary for the purposes for which they were collected or otherwise processed.
(2) You revoke your consent, to which the processing acc. Art. 6 para. 1 lit. a or Art. 9 para. 2 lit. DSGVO and there is no other legal basis for processing.
(3) According to. Art. 21 para. 1 DSGVO objection to the processing and there are no prior justifiable reasons for the processing, or you lay gem. Art. 21 para. 2 DSGVO Opposition to processing.
(4) Your personal data have been processed unlawfully.
(5) The deletion of your personal data is required to fulfill a legal obligation under Union or national law to which we are subject.
6) The personal data concerning you were collected in relation to information society services offered pursuant to Art. 8 (1) GDPR.
b) information to third parties
Have we made the personal data concerning you public and we are acc. Article 17 (1) of the GDPR, we shall take appropriate measures, including technical means, to inform the controllers responsible for the processing of the personal data, taking into account available technology and implementation costs, that you: the person concerned has requested the deletion of any links to such personal data or copies or replications of such personal data.
c) Exceptions
The right to erasure does not exist if the processing is necessary
(1) to exercise the right to freedom of expression and information;
(2) to fulfill a legal obligation required by the law of the Union or of the Member States to which we are subject, or to carry out a task of public interest or in the exercise of official authority assigned to us;
(3) for reasons of public interest in the field of public health pursuant to Art. 9 (2) lit. h and i and Art. 9 (3) GDPR;
(4) for archival purposes of public interest, scientific or historical research purposes or for statistical purposes acc. Article 89 (1) GDPR, to the extent that the law referred to in subparagraph (a) is likely to render impossible or seriously affect the achievement of the objectives of that processing, or
(5) to assert, exercise or defend legal claims.

5. Right to information
If you have the right to rectify, delete or restrict the processing to us, we are obliged to notify all recipients to whom your personal data have been disclosed of this correction or deletion of the data or limitation of processing, unless this proves to be impossible or involves a disproportionate effort.
You have the right to be informed about these recipients.

6. Right to Data Portability
You have the right to receive personally identifiable information you provide to us in a structured, common and machine-readable format. In addition, you have the right to transfer this data to another person without hindrance, provided that
(1) the processing on a consent acc. Art. 6 para. 1 lit. a GDPR or Art. 9 para. 2 lit. a DSGVO or on a contract acc. Art. 6 para. 1 lit. b DSGVO is based and
(2) the processing is done by automated means.
In exercising this right, you also have the right to obtain that personal data relating to you are transmitted directly by us to another person responsible, insofar as this is technically feasible. Freedoms and rights of other persons may not be affected.
The right to data portability does not apply to the processing of personal data necessary for the performance of a task in the public interest or in the exercise of official authority that has been delegated to us.

7. Right to object
You have the right at any time, for reasons that arise from your particular situation, against the processing of your personal data, which pursuant to Art. 6 para. 1 lit. e or f DSGVO takes an objection; this also applies to profiling based on these provisions.
We will then no longer process your personal information, unless we can demonstrate compelling legitimate grounds for processing that outweigh your interests, rights and freedoms, or the processing is for the purpose of enforcing, pursuing or defending legal claims.
If the personal data relating to you are processed for direct marketing purposes, you have the right to object at any time to the processing of your personal data for the purpose of such advertising; this also applies to profiling insofar as it is associated with such direct mail.
If you object to processing for direct marketing purposes, your personal data will no longer be processed for these purposes. Regardless of Directive 2002/58 / EC, you have the option, in the context of the use of information society services, of exercising your right to opt-out by means of automated procedures that use technical specifications.

8. Right to revoke the data protection consent declaration
You have the right to revoke your data protection consent declaration at any time. The revocation of consent does not affect the legality of the processing carried out on the basis of the consent until the revocation.

9. Automated decision on a case-by-case basis, including profiling
You have the right not to be subjected to a decision based solely on automated processing - including profiling - that will have legal effect or similarly affect you in a similar manner. This does not apply if the decision
(1) is required for the conclusion or performance of a contract between you and us,
(2) is permitted under Union or Member State legislation to which we are subject, and where such legislation contains appropriate measures to safeguard your rights and freedoms and your legitimate interests; or
(3) with your express consent.
However, these decisions must not be based on special categories of personal data under Art. 9 (1) GDPR, unless Art. 9 (2) lit. a or g and reasonable measures have been taken to protect the rights and freedoms and your legitimate interests.
With respect to the cases mentioned in (1) and (3), we take reasonable steps to uphold the rights and freedoms and your legitimate interests.

10. Right to complain to a supervisory authority
Without prejudice to any other administrative or judicial remedy, you shall have the right to complain to a supervisory authority, in particular in the Member State of your place of residence, employment or the place of the alleged infringement, if you believe that the processing of the personal data concerning you is against the DSGVO violates.
The supervisory authority to which the complaint has been submitted shall inform the complainant of the status and results of the complaint, including the possibility of a judicial remedy pursuant to Article 78 of the GDPR.

Responsible for data processing:
Praxiserfolg GmbH Finanz-Management
Inh. Privatklinik Vitalitas
Walter-Engelmann-Platz 1
67434 Neustadt a.d.W
Telefon: 06321-9297542
datenschutz@privatklinik-vitalitas.de

  • Walter-Engelmann-Platz 1
    67434 Neustadt a.d.W.
  • +49 6321 92 97 542
  • +49 6321 92 97 469
  • info@privatklinik-vitalitas.de

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